We Energies says natural gas is returning to levels where customers can resume normal use

Update: We Energies said Saturday morning that the amount of natural gas being shipped to Wisconsin via interstate pipelines is back to levels that should meet all customers’ needs, so the company is no longer asking customers to track their natural gas consumption to reduce.

We Energies spokesman Brendan Conway said in a statement that no customer lost the ability to heat their home because customers complied with his request Friday night to lower thermostats to 62 or below.

“We really appreciate the understanding of our customers during this event,” said Conway.

In freezing temperatures, more than a million We Energies customers across Wisconsin are being asked to conserve natural gas due to a pipeline disruption

We Energies has asked its customers to immediately lower their thermostats to 62 degrees or lower on Friday evening to prevent a widespread service outage.

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Guardian Pipeline told customers Friday that it restricted the flow of northbound gas on one of its interstate pipelines due to unplanned maintenance at a compressor station in Illinois.

We Energies spokesman Brendan Conway said Guardian had cut the utility’s gas supplies by 30%.

Conway said the utility is drawing from LNG and propane storage and has halted gas supplies to business customers whose contracts allow for business disruptions. But because of the extreme cold gripping most of the country, the utility is unable to source gas from other pipeline suppliers.

A spokesman for the pipeline company said one of two faulty valves was restored Friday night and crews were working on the second to restore capacity “in a timely manner”.

We Energies said it would reassess the situation and update customers on Saturday. No update was provided as of 6am Saturday.

In addition to turning down thermostats, the company urged residents to avoid using secondary gas heaters, stoves, ovens and clothes dryers.

The National Weather Service forecast low temperatures of zero to 14 degrees Celsius and highs mostly in the single digits for Wisconsin Friday night, with much of the state under a wind chill advisory.

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