FedEx, UPS warn package deliveries could be disrupted by a winter storm as driver safety is paramount

FedEx and UPS said package delivery could be disrupted by the massive winter storm sweeping the United States, after the storms blew up key distribution centers.

On Friday, FedEx released a statement on its website warning those using its express service that the guaranteed December 26 delivery date may not be met after hubs in Memphis, Tennessee and Indianapolis suffered “significant” weather disruptions had.

The shipping company said measures have been taken to reduce the impact on the delivery, but the safety of its team members is “the highest priority”.

“We recognize the importance of deliveries this bank holiday weekend and are committed to delivering the service to the best of our ability, taking emergency measures where safe and possible,” the statement said.

WINTER STORM WHATEVER AFFECTS AIR, TRAIN AND BUS TRAVEL NATIONWIDE OVER THE CHRISTMAS WEEKEND

A FedEx delivery truck drives through Union Square in San Francisco.

A FedEx delivery truck drives through Union Square in San Francisco.
(Justin Sullivan/Getty Images)

FedEx recommended checking the Service Alerts page for updates in addition to Tracking.

The company reminded customers that shipments “delayed due to inclement weather are not eligible for a refund or credit under the money-back guarantee.”

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UPS issued a similar statement announcing that the weather was affecting its air and ground service, particularly at its hubs in Louisville, Kentucky and Rockford, Illinois.

“We will work to ensure the safety of our employees while minimizing the impact on the service. Contingency plans are in place to ensure shipments arrive at their final destination as quickly as possible,” the statement said.

The parcel service asked customers to find out about the status of the shipments on its website.

UPS also said the UPS service guarantee does not apply to shipments affected by the weather-related disruption.

UPS branch location in Eugene, Oregon.  UPS Store is a subsidiary of United Parcel Service (UPS) and offers customers the option of sending packages both domestically and internationally.

UPS branch location in Eugene, Oregon. UPS Store is a subsidiary of United Parcel Service (UPS) and offers customers the option of sending packages both domestically and internationally.
(iStock)

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FOX Weather reported that as of Friday morning, more than 150 million Americans were under some form of winter weather alert. The weather also had a significant impact on transportation across the country, with more than 26,000 flight delays and 5,927 cancellations, as well as dozens of canceled routes by Amtrak and Greyhound.

American Airlines flight information screens show flight information, including canceled and delayed flights, at Chicago's O'Hare International Airport, Thursday, December 22, 2022.

American Airlines flight information screens show flight information, including canceled and delayed flights, at Chicago’s O’Hare International Airport, Thursday, December 22, 2022.
(AP Photo/Nam Y Huh)

The U.S. Postal Service had no additional information on the impact of the winter storm as of Saturday morning.

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